We expect to start receiving our digital equipment in September, and hope to have it installed and running by the end of November, 2010. For the short term, the HD signal will only be available through Cogeco cable, but we hope that the Satellite carriers, Bell ExpressVu and Shaw Direct, will take our HD signal as well. The satellite companies have capacity restraints, and can’t carry everybody’s HD signal. But we hope they’ll carry ours. We will probably not be broadcasting HD over-the-air until the end of 2011, at the earliest.




2.   I switched to Rogers Digital.
        While most channels are analog,
        it appears that CHEX is digital already ... ?

CHEX does not broadcast in a digital format (see question 1), but is now carried on the digital service provided by Rogers throughout Toronto (there's a monthly fee for a set top box that decodes 100+ channels).




3.   Can I obtain a copy of a news story?

Yes. The cost for a DVD or VHS news dub is $50.00 (fifty dollars), which includes GST ($3.05), PST, library search and retrieval, transfer time and tape/disc cost.
You may pay by cash, cheque or Visa, when you pick up the tape/DVD from our reception area at 743 Monaghan Road in Peterborough. Simply telephone us to make arrangements (705) 742-0451.




4.   Do you give tours through the station?

Unfortunately, we do not provide individual tours.
We recently had an Open House for the public to tour the facility, however individual tours are not something we do (unless the individual knows an employee who is willing to - with approval - take the time to do it).




5.   How can I find out about and apply for, employment positions within your company?

We have a link to the Careers@Corus webpage located in the top menu bar on our homepage.
For your convenience, the link is also posted here: http://www.corusent.com/home/Corporate/Careers/tabid/1703/Default.aspx




6.   I was filmed, but didn't end up your news/sports report... why?

A videographer may shoot more footage or a greater number of interviews than will appear in a final edited report. In the edit suite, segments may be left out of a video piece due to time constrants, editorial or technical considerations.




7.   How does your signal get from Monaghan to your TV Hill tower?

The audio and video signal is converted and fed into fibre optic cable at our Production and Broadcast facility on Monaghan Road and routed to our transmitter facility on Television Hill east of the city.




8.   I notice that CHEX is V-chip capable. How do you transmit the signal?

Yes, we are V-chip encoding as will all Canadian stations in the near future.
The CRTC has mandated that all Canadian stations encode V-chip on Line 21 with Closed Captioning. V-chip is an extended service encoded with CC. Text can be encoded as well as extended services (V-chip and program specific info). By the way, Canadian codes are different than American codes. This means that your decoder might not respond properly to all codes since the decoder is likely manufactured in the U.S. We believe the hardware manufacturers will correct conflict shortly.




9.   Is CHEX available on any of the DBS satellites?

CHEX Peterborough is available on both the Canadian Direct to Home (DTH) satellites.
On Star Choice you will find us on channel 348. On Bell Expressvu, we are on channel 217.
We are supplying a direct program feed by fibre optic cable from our master control facility to the Star Choice and Bell Expressvu uplink centres to ensure optimum video and audio quality for our viewers.




10.   I missed my favourite show last week, can I buy a tape copy?

We are sorry but the answer is no.
Our contracts with the program distributors are for on-air broadcast only.





11.   Where do I send my child's weather-related drawing?

You may mail your child's weather-related drawing to:

WeatherPicture
c/o CHEX Television
743 Monaghan Road,
Peterborough, Ontario
K9J 5K2



12.   I want to make a commercial for my business...

Great ! You can't beat television for getting your message out.
Call our General Sales Manager, Brenda O’Brien at (705) 742-0451 extension 278.



13.   I am looking for a videotaped performance circa 1968....